How does it Work?

  • Initial Consultation (Free Ops Review): A 30-minute call to understand the firm’s current state — size, practice areas, technology, pain points, and goals.

    • Expectation Setting: Share how LawOps Solutions works as a fractional COO partner rather than a one-time consultant.

    • Engagement Fit: Confirm whether the firm is better suited for the Start-Up, Essential, Growth, or Scale package.

    • On-Site / Virtual Shadowing: We spend structured time observing attorneys, paralegals, and admin staff in their daily workflows.

      • Intake calls

      • Document creation and filing

      • Billing & collections process

      • Internal communication / task management

    • Confidential Interviews: Partners and team members share their perspectives on bottlenecks and frustrations.

    • Technology & Process Audit: Evaluate current tools (case management, accounting, client portals, document storage) and assess integration gaps.

    • Data Review: Pull current metrics (billables, utilization, realization, collections) to identify trends and red flags.

    👉 Outcome: A holistic understanding of how the firm really operates, not just how leadership thinks it operates.

  • Strategic Roadmap:

    • Immediate quick wins (fixing broken intake, overdue invoices, or time-entry issues).

    • 90-day implementation plan.

    • 12-month growth trajectory.

    • Technology Recommendations: Specific tools (e.g., Clio + QuickBooks + client portal) with migration timelines.

    • Process Framework: SOPs for intake, billing, matter management, and compliance.

    • People & Roles: Clear accountability chart (who owns which KPI, how performance is measured).

    • 5D Delegation Framework: Embed “Do, Document, Demonstrate, Delegate, Data” into team operations.

    👉 Delivered as both a written playbook and a live presentation with partners.

    • Hands-On Execution: LawOps Solutions manages tool setup, process documentation, and training.

    • Team Adoption: Workshops, training sessions, and feedback loops to ensure new systems are actually followed.

    • Leadership Coaching: Partners receive regular COO-level guidance to make data-driven decisions.

    • Monthly or Weekly COO Check-Ins: Depending on package, review KPIs, financial health, and team operations.

    • Quarterly Business Review (QBR): Assess progress against the roadmap, refine priorities, and adjust strategy.

    • Continuous Improvement: Introduce automation, track new metrics, and evolve systems as the firm grows.

    👉 LawOps Solutions doesn’t disappear after the “plan.” We stay engaged, accountable, and focused on results.

What Every Package Includes

Every package gives your firm access to the full range of COO expertise:

  • Operational audits & process optimization

  • Compliance & risk management systems

  • KPI dashboards & reporting using Power BI

  • Financial planning, billing & collections systems

  • Sales team scripts and training

  • Technology stack review and vendor management

  • Client intake & communication enhancements

  • Leadership & team support

  • Ongoing COO guidance and strategy

The Difference is Time

  • Essential: ~10 hours/month — best for firms that want light-touch support and ongoing guidance.

  • Growth: ~15 hours/month — a deeper partnership with more time for training, reporting, and project work.

  • Scale: ~20 hours/month — a high-touch engagement with weekly COO guidance, advanced systems, and recruiting support.

Service Area Essential Growth Scale
Operational audits & process optimization ✔✔✔
Compliance & risk management ✔✔✔
KPI dashboards & reporting ✔✔✔
Financial planning, billing & collections ✔✔✔
Technology & vendor management ✔✔✔
Client intake & communication ✔✔✔
Leadership & team support ✔✔✔
Ongoing COO guidance & strategy ✔✔✔
Monthly Hours of Support ~10 hrs ~15 hrs ~20 hrs
Strategy Calls Bi-weekly Bi-weekly Weekly
Ideal For… Firms needing light-touch oversight Firms strengthening infrastructure Firms actively scaling operations

Our Services

Let’s Build Your Firm’s Future

Running a law firm doesn’t have to feel overwhelming. With LawOps Solutions as your operational partner, you’ll gain clarity, efficiency, and systems that scale — so you can focus on practicing law.

👉 Fill out the form below to schedule your free 30-minute Ops Review, and let’s identify the quick wins and long-term strategies that will take your firm to the next level.

info@LawOpsSolutions.com
(864) 625-0835